Refund Policy

Standard Refund & Return Rules

1. Return Window: Most items must be returned within 7 to 15 days of delivery. Some specific stores like  offer up to 30 days.
2. Eligibility: Returns are generally only accepted if the product is damaged, defective, expired, or the incorrect item was delivered.
3. Condition of Item: Products must be unused, unwashed, and in their original packaging with all tags and invoices intact.
4. Non-Returnable Items: Perishable goods, custom-made items, and personal hygiene products (like innerwear) are typically non-returnable.
5. Refund Processing: Once a return is approved, refunds are usually processed within 4 to 10 business days to the original payment method.
6. Shipping Costs: Original shipping and Cash on Delivery (COD) charges are often non-refundable.