At Telik Bazar, customer satisfaction is our top priority. Our Refund Policy is designed to ensure that your online shopping experience remains smooth and fair.1. Refund EligibilityYou may request a refund if:The product is damaged or defectiveThe item delivered does not match the description or ordered itemYou received an expired or used productAll refund requests must be raised within 7 days of product delivery.2. How to ApplyTo initiate a refund request:Log in to your Telik Bazar accountGo to My OrdersSelect the order and click Request RefundUpload clear images and explain the issueYou may also email us at support@telikbazar.in with your order ID and proof of the issue.3. Refund ProcessingOnce we receive your request, our quality team will verify the complaint:If approved, the refund will be initiated within 3–5 business daysRefunds are processed to the original mode of payment (Card/UPI/Wallet)If paid via COD, we will request your bank details for NEFT transferShipping charges are non-refundable unless the issue is due to our fault.4. Non-Refundable CasesRefunds will not be granted in the following cases:Product is used, damaged by customer, or not in original packagingLate requests after the 7-day windowProducts under non-refundable categories (personal care, food items, customised goods)5. Late or Missing RefundsIf you haven’t received your refund:First, check your bank accountThen contact your bank/payment providerIf the issue persists after 7 days, contact us at refunds@telikbazar.inWe are committed to resolving all refund issues promptly and professionally.