Cancellation Policy
Standard Cancellation Terms
- Pre-Dispatch Cancellation: You can typically cancel your order for a full refund at any time before the item has been shipped or dispatched.
- Post-Dispatch Restriction: Once an order is handed over to the courier (shipped), most platforms do not allow online cancellation.
- Refusal at Delivery: If you wish to cancel after shipping, some policies advise you to refuse the delivery at your doorstep. In these cases, shipping charges may be deducted from your refund.
- Seller-Initiated Cancellations: The platform may cancel your order due to stock unavailability, technical pricing errors, or suspected fraudulent activity.
- Refund Timelines: Refunds for cancelled prepaid orders are usually initiated within 24 to 48 hours and may take 5 to 7 business days to reflect in your original payment method.
